Privacy Policy

At RedactMyPDF.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account (email address through Google Sign-in)
• Make payments (payment information through Stripe)
• Contact us with inquiries

PDF Documents

Our service processes PDF documents you upload. These documents may contain sensitive information which our AI system helps identify for redaction. We do not use the content of your documents for any purpose other than providing our redaction service.

Usage Information

We may automatically collect certain information about your device and usage of our service, including:

• IP address
• Browser type
• Operating system
• Usage patterns within our service

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments
• Respond to your inquiries
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

Data Storage and Security

Document Storage

All uploaded PDF documents are encrypted both at rest and in transit. We use industry-standard encryption methods to protect your data.

Data Location

Your data is stored in Google Cloud infrastructure in the EU, in compliance with applicable data protection regulations.

Retention Period

Free (unpaid) projects are automatically deleted after 24 hours. Paid projects are retained until you choose to delete them or delete your account.

Third-Party Services

We use the following third-party services to operate our platform:

• Firebase: For user authentication, document storage, and project database
• Stripe: For payment processing
• Google Gemini: For AI-assisted document analysis and redaction identification
• Google Analytics: For website usage analysis

These third-party services may collect information about you. We encourage you to review their privacy policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can access your account information and projects through your dashboard
• Deletion: You can delete individual projects or your entire account at any time
• Data Portability: You can download your redacted documents

Anonymous Use

You can use our service anonymously without creating an account. In this case, we generate a temporary anonymous ID to track your projects. If you later create an account, your anonymous projects will be migrated to your registered account.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]